Restaurant Shift Supervisor: Lead Service & Operations

Summerwood; Bridgeton (NJ); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Summerwood is seeking a Shift Manager to support restaurant leadership in daily operations. This hourly role focuses on delivering excellent customer service, upholding brand standards for food, safety, and facility conditions, and guiding front-line staff through routine tasks.

At entry level, you will help review procedures, monitor quality, and identify opportunities to improve efficiency and guest experience during busy shifts at Store #00755, W DeKalb Pike, King of Prussia.

Qualifications

• Entry level position suitable for individuals starting in restaurant management.
• Willingness to learn standard operating procedures and safety protocols.

Responsibilities

• Drive excellence in customer service and guest satisfaction.
• Maintain company standards in product quality and facility appearance.
• Review food handling procedures to ensure safety and compliance.
• Assess and propose improvements for operational efficiency during shifts.

Skills

Customer service

Operations

Job description

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The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include:

• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Reviewing food handling procedures
• Assessing operational processes
  
  
  

Job Types: Full-time, Part-time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Hospitality

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