A quick-service restaurant is seeking a Shift Supervisor to manage team member activities, ensuring high standards of service and operational efficiency. The role includes training and motivating staff, handling guest complaints, and ensuring compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership and customer service skills while fostering a positive work environment. This position requires individuals who can stand for long periods and are at least 16 years of age.
Qualifications
Must be 16 years of age or older.
Ability to stand for long periods.
Knowledge of health and safety regulation.
Responsibilities
Supervise team member activities to maintain standards.
Lead by example in treating team members and guests with respect.
Handle guest service complaints in a timely manner.
Ensure compliance with operational standards.
Skills
Leadership
Customer service
Team training
Operational efficiency
Job description
A quick-service restaurant is seeking a Shift Supervisor to manage team member activities, ensuring high standards of service and operational efficiency. The role includes training and motivating staff, handling guest complaints, and ensuring compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership and customer service skills while fostering a positive work environment. This position requires individuals who can stand for long periods and are at least 16 years of age.