Restaurant Shift Manager: Lead Team & Guest Experience

McDonald's; Town of Amherst (NY); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid leave

Training & advancement

401k

Medical, dental, vision

Job summary

McDonald’s is hiring for Shift & Assistant Manager positions in Amherst, NY. You’ll oversee crew scheduling, lead daily operations, and ensure guest satisfaction while maintaining McDonald’s standards.

This part-time role requires strong leadership, excellent customer service, and the ability to train and motivate staff in a fast-paced environment. Competitive pay, discounts, benefits and opportunities for advancement are available through our restaurant team.

Qualifications

• Passion for helping and serving others (customers and teammates).
• Strong customer service and support focus.
• Clear communication and decision-making in fast-paced settings.

Responsibilities

• Lead crew schedules and shift coverage.
• Provide leadership to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to McDonald's standards.
• Take action on safety, security, inventory, and profitability.
• Encourage training and learning within the restaurant.
• Drive high performance from the team.

Skills

Customer service

Leadership

Communication

Job description

McDonald’s is hiring for Shift & Assistant Manager positions in Amherst, NY. You’ll oversee crew scheduling, lead daily operations, and ensure guest satisfaction while maintaining McDonald’s standards.

This part-time role requires strong leadership, excellent customer service, and the ability to train and motivate staff in a fast-paced environment. Competitive pay, discounts, benefits and opportunities for advancement are available through our restaurant team.