Restaurant Shift Manager — Guest Experience & Leadership

Anchor Point Management Group; Mayfield Heights (OH); On-site; USD 31,200 - 45,760; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager for their Taco Bell unit in Mayfield Heights, Ohio. This role includes providing management coverage, ensuring high standards of cleanliness and service, and training employees. Ideal candidates should possess at least 6 months of management experience, a high school diploma or GED, and strong customer service skills.

The position requires open availability and the ability to work flexible hours, in addition to strong communication skills and an ability to maintain financial controls.

Qualifications

• Must be at least 18 years old.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• Possess a minimum of 6 months in a shift management or supervisory role.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Maintain cleanliness and sanitation of the restaurant.
• Assist with schedule creation and deploying the team correctly.

Skills

Basic math skills

Strong communication skills

Ability to coach and train others

Customer service skills

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking an Assistant General Manager for their Taco Bell unit in Mayfield Heights, Ohio. This role includes providing management coverage, ensuring high standards of cleanliness and service, and training employees. Ideal candidates should possess at least 6 months of management experience, a high school diploma or GED, and strong customer service skills.

The position requires open availability and the ability to work flexible hours, in addition to strong communication skills and an ability to maintain financial controls.