Restaurant Shift Manager - BBP

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun is seeking a Restaurant Shift Manager to assist the Food and Beverage Operations Manager in overseeing daily operations. Responsibilities include managing staff, maintaining health and safety standards, and ensuring compliance with P&L guidelines.

The ideal candidate will have a Bachelor's in Hospitality or Business Administration, accompanied by three years of experience in a gourmet environment. This role demands excellent communication skills and proficiency in relevant software.

Qualifications

• Three years of experience in a high-volume, complex Food and Beverage or casino environment.
• At least one year supervisory experience in a gourmet-specialty restaurant.
• In lieu of a degree, two years supervisory experience in a high-volume restaurant.

Responsibilities

• Assist Food and Beverage Operations Manager in daily outlet operations.
• Hire, train, evaluate, discipline, and schedule staff.
• Manage requisition and inspection of products.

Skills

Intermediate knowledge in Micros

Excel proficiency

Excellent written and oral communication skills

Education

Bachelor's Degree in Hospitality or Business Administration

Tools

Word

Lotus Notes

Job description

Position Summary

The Restaurant Shift Manager assists the Food and Beverage Operations Manager in the day‑to‑day operations of the outlet.

Primary Duties and Responsibilities

• Works with the Food and Beverage Operations Manager to achieve the established P&L guidelines.
• Assists in the hiring, training, evaluating, disciplining and scheduling of supervisors and line staff.
• Responsible for the requisition and inspection of all products and the maintenance of inventory par amounts.
• Assists in the preparation of payroll.

Secondary Duties and Responsibilities

• Maintains the health, safety and sanitation of the restaurant in accordance with set guidelines.
• Promotes culinary concept in marketing and public relations efforts.
• Maintains a working relationship with tenant partner and assumes an active role in marketing the restaurant concept.

Minimum Education and Qualifications

• Bachelor’s Degree in Hospitality or Business Administration.
• Three (3) years of experience in a high‑volume, complex Food and Beverage or casino environment with at least one year supervisory experience in a gourmet‑specialty restaurant.
• In lieu of formal degree, must have two years supervisory experience in a high volume or gourmet‑themed restaurant.

Competencies

• Intermediate knowledge in Micros, Stratton Warren, Word, Excel and Lotus Notes.
• Excellent written and oral communication skills.

Training Requirements

• Must complete and pass the Core Supervisor Training course.
• Excellent understanding of all beverage service techniques, food preparation and product and cooking techniques, including table‑side service.
• Thorough understanding of P&L evaluation, sales forecasting, budget costs, utilization and key volume indicator analysis.

Physical Demands and Work Environment

• Must be able to stand for long periods of time with frequent bending and lifting.
• Must be able to lift up to fifty pounds.
• Must be able to work various shifts and flexible hours.
• Must be able to sit in front of a computer screen for short periods of time.
• Fast‑paced kitchen environment.

Work Shift

Regular.

Native American Preference

Mohegan Sun practices Native American Preference in hiring. “Native American” means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, the United States of America, or the State of Connecticut.