Restaurant Shift Manager

Shake Shack Enterprises, LLC; St. Augustine South (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Paid Parental Leave

EAP

Commuter Benefits

Employee Discounts

Career development

Job summary

Shake Shack Enterprises, LLC is looking for a shift leader to manage the flow of service and direct team members on a shift to ensure safety, cleanliness, quality, and speed. You will help build and lead a high-performing team of hourly Team Members and may assist with purchasing, receiving and inventory tasks.

You will participate in applicant interviews and support employee relations, contributing to an inclusive, high‑performing environment.

Qualifications

• 1 year or more of restaurant leadership experience supervising a team.
• Food Safety Certification per local jurisdiction.
• Strong problem solving abilities and mentoring skills.
• Excellent written and verbal communication.

Responsibilities

• Direct flow of service and manage team members on shift to ensure safety, cleanliness, quality and speed.
• Help build and lead a high performing team of hourly Team Members.
• Assist with operational support functions (Purchasing, Receiving, Inventory).
• Participate in applicant interviews and assist with employee relations.

Skills

Restaurant leadership

Food Safety

Problem solving

Communication

Job description

Job Responsibilities

Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.

Help build and lead high performing team of hourly Team Members.

May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)

Participates in applicant interviews and assists with employee relations.

Job Qualifications

• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Perks

• Weekly Pay
• Performance bonuses based on the achievement of pre-determined goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• Supplemental Life Insurance and Short-Term Disability*
• 401(k) plan with Company Match*
• Paid Time Off/ Sick Time*
• Paid Parental Leave*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities – we are growing!
• *Eligibility criteria applies

About Us

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we’re committed to always doing the right thing. As one of the fastest-growing hospitality brands, we’re all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good.

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built… and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good". Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

We are proud to have received recognition for our Inclusive Policies & Practices four years in a row and counting! With numerous employee led resource groups, mentorship pairings, and career-growth opportunities to fit your aspirations, we are confident you’ll find your place here to thrive as your authentic self.