Restaurant Shift Manager

Sonic Drive-In; Hasbrouck Heights (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join SONIC Drive-In as a Shift Manager, where you will help lead the team and ensure quality service in a fun atmosphere. Your role includes managing daily operations, training staff, and maintaining high standards, providing guests with an enjoyable dining experience.

Qualifications

• Excellent leadership and communication skills.
• High standards for self and team.
• Eagerness to learn and grow professionally.

Responsibilities

• Assist with hiring, training, and managing staff.
• Ensure guest satisfaction and compliance with safety standards.
• Create a positive atmosphere during shifts.

Skills

Leadership

Communication

Resiliency

Positive attitude

Job description

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Supersonic experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the "why" behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays