Restaurant Shift Leader — Lead Teams, Drive Service Growth

Hoogland Restaurant Group; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Medical, Dental and Vision Insurance

Paid Time Off

401(k) with company match of 50%

Employee meal plan

Job summary

Marco’s Pizza is part of Hoogland Restaurant Group, the largest Marco’s Pizza franchise owner in the US with over 100 locations. As a shift leader, you will guide team members, ensure top-quality product and service, and manage daily operations to meet sales and cost targets.

You will lead shifts, train staff on processes, and uphold safety, cleanliness and customer satisfaction. The role offers growth as the company expands to new locations and enhances guest experiences.

Qualifications

• Desire to ensure happiness of our customers.
• Ability to lead a team to produce high quality services and product.
• 18+ years of age

Responsibilities

• Lead people and ensure outstanding product quality and customer service.
• Build sales and control costs for the restaurant.
• Open and close shifts without supervision.
• Ensure standards for product quality, service speed, cleanliness and sanitation.
• Deliver great guest service every time and resolve customer complaints and issues as they arise.

Skills

Leadership

Team management

Customer service

Job description

Marco’s Pizza is part of Hoogland Restaurant Group, the largest Marco’s Pizza franchise owner in the US with over 100 locations. As a shift leader, you will guide team members, ensure top-quality product and service, and manage daily operations to meet sales and cost targets.

You will lead shifts, train staff on processes, and uphold safety, cleanliness and customer satisfaction. The role offers growth as the company expands to new locations and enhances guest experiences.