Restaurant Shift Leader - Guest Experience & Ops

The Barn Cellar, LLC; Gettysburg (Adams County); Hybrid; USD 23,000 - 32,000; Full time

Job summary

The Barn Cellar, LLC in Gettysburg is seeking a Restaurant Shift Manager to oversee daily restaurant operations on assigned shifts and serve as the manager on duty when the Restaurant Manager is away. The role combines hands‑on support with a focus on guest experiences and team guidance.

This hybrid hourly position may include front‑of‑house roles such as host, server, or bartender when coverage is needed. Starting wage is $20.00 per hour, with availability required on evenings, weekends, and

Qualifications

• High school diploma or GED required.
• 1–3 years in restaurant or hospitality roles.
• Minimum 6 months in leadership or shift lead.
• Strong customer service and interpersonal skills.
• Excellent communication and conflict resolution.
• Calm under pressure with sound decision‑making.
• Basic math and cash handling skills.
• Flexible schedule: nights, weekends, holidays.

Responsibilities

• Serve as Manager on Duty during shifts.
• Lead, coach, and support front‑of‑house team members.
• Make real‑time operational decisions to maintain standards.
• Ensure opening, shift change, and closing procedures are completed.
• Monitor staffing and adjust assignments as needed.
• Maintain cleanliness and adherence to standards.
• Deliver exceptional hospitality and guest service.
• Resolve guest concerns promptly with recovery techniques.
• Communicate staffing or performance concerns to Restaurant Manager.
• Coordinate with other departments for events and daily ops.
• Handle cash deposits, reconciliations, and reports per procedures.
• Verify responsible alcohol service per laws and guidelines.

Skills

Customer service

Interpersonal skills

Communication

Conflict resolution

Cash handling

Decision making

Education

High school diploma or GED

Tools

Toast POS

Job description

The Barn Cellar, LLC in Gettysburg is seeking a Restaurant Shift Manager to oversee daily restaurant operations on assigned shifts and serve as the manager on duty when the Restaurant Manager is away. The role combines hands‑on support with a focus on guest experiences and team guidance.

This hybrid hourly position may include front‑of‑house roles such as host, server, or bartender when coverage is needed. Starting wage is $20.00 per hour, with availability required on evenings, weekends, and