Restaurant Shift Leader - Guest Experience & Ops

WKS Restaurant Group; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

WKS Restaurant Group in Dallas is seeking an Assistant Manager to support daily restaurant operations, lead shifts, and develop team members. This role acts as person in charge when the General Manager is away, ensuring safety, service, and compliance.

You will oversee opening/closing, inventory, cash handling, and adherence to standards, while delivering fast, friendly customer experiences. Strong communication, leadership, and problem-solving are essential, with ServSafe certification

Qualifications

• Experience in restaurant or retail supervision.
• ServSafe certification or ability to obtain.
• Strong communication and leadership abilities.
• Ability to manage staff across shifts.

Responsibilities

• Assist General Manager in hiring, onboarding, and coaching.
• Oversee shift operations, schedule staffing, ensure safety and quality.
• Deliver friendly, accurate, and quick service to guests.
• Monitor cash handling, deposits, and POS reporting.
• Ensure compliance with policies and health standards.

Skills

Communication

Leadership

Problem-solving

Education

High school diploma or equivalent

College coursework preferred

Tools

POS systems

Cash handling

Smart safe operation

Basic computer skills

Job description

WKS Restaurant Group in Dallas is seeking an Assistant Manager to support daily restaurant operations, lead shifts, and develop team members. This role acts as person in charge when the General Manager is away, ensuring safety, service, and compliance.

You will oversee opening/closing, inventory, cash handling, and adherence to standards, while delivering fast, friendly customer experiences. Strong communication, leadership, and problem-solving are essential, with ServSafe certification