Restaurant Shift Leader: Guest Experience & Operations

Concessions Intl Brand; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Chef Geoff's at Dulles Airport seeks a Shift Leader to support daily operations, lead team members in the manager's absence, and ensure guest satisfaction. You will assist with food preparation, manage opening/closing tasks, and handle cash transactions with care.

The role requires 1-2 years in customer service with supervisory exposure and a commitment to safety and food handling standards. This full-time position emphasizes teamwork and guest experience.

Qualifications

• High school diploma or GED; 1-2 years in customer service and supervisory roles.
• Ability to read, comprehend and communicate clearly with guests and staff.
• Willingness to obtain ServSafe and alcohol awareness certifications.

Responsibilities

• Greet guests, ensure superior service, and assist with food preparation and cooking.
• Lead employees in the absence of a manager and help manage daily operations.
• Handle cash, process payments, and perform opening/closing duties with accuracy.

Skills

Customer service

Supervisory experience

Cash handling

Education

High school diploma or GED

Tools

ServSafe Certification

Alcohol awareness

Job description

Chef Geoff's at Dulles Airport seeks a Shift Leader to support daily operations, lead team members in the manager's absence, and ensure guest satisfaction. You will assist with food preparation, manage opening/closing tasks, and handle cash transactions with care.

The role requires 1-2 years in customer service with supervisory exposure and a commitment to safety and food handling standards. This full-time position emphasizes teamwork and guest experience.