Assistant Manager - Chef Geoff's - Dulles Airport International Airport

Concessions International; Sterling (VA); Presencial; USD 50.000 - 70.000; Tempo integral

Resumo da vaga

Concessions International in Sterling, VA is hiring for a leadership role overseeing day-to-day operations of the unit, focusing on cost control, revenue, labor and inventory while maintaining high food quality and guest service. The role requires a high school diploma, minimum three years in restaurant/food service with some leadership, and certification readiness such as ServSafe.

You will supervise staff, ensure compliance with standards, and drive customer satisfaction in a fast-paced

Qualificações

• Minimum 3 years in restaurant/food service with 2 years of leadership experience.
• Must obtain alcohol awareness certification and ServSafe Food Safety certification.
• High school diploma required; technical training preferred.

Responsabilidades

• Managing or assisting with the day-to-day operations of the unit’s performance by monitoring cost, revenue, labor and inventory control, quality of products and services.
• Supervises the activities of unit employees, assigns duties and ensure that all areas of the unit are properly cleaned and maintained.
• Monitors and maintains all quality control records, including quality assurance and loss prevention policies and procedures and cleaning programs.
• Ensures compliance with company and brand and/or franchise standards of operating procedures, as well as those of all applicable regulatory agencies.
• Operates unit in compliance with airport requirements and maintains awareness of volume and activities.
• Maintains effective communication and positive associate relations by managing progressive discipline, resolving associate relations issues, incentive programs and assist with conducting performance reviews.
• Assists with recruiting, selecting, promotion and training of associates and other status changes as needed.
• Works with maintenance staff to inspect, maintain, and replace equipment when necessary.
• Follows and monitors safe food handling, proper hygiene practices and workplace safety standards for operating a unit.
• Performs other duties as assigned.
• Travel may be required for company sponsored training.

Conhecimentos

Leadership

Interpersonal skills

Communication

Budgeting / P&L understanding

Formação

High School Diploma

Technical School program in restaurant management

ServSafe Food Safety Certification

Descrição da vaga

Purpose/Position Summary

Supports the operation in delivering Superior Guest Service by performing duties which may include: managing or assisting with the day-to-day operations of the unit’s performance by understanding and monitoring cost, revenue, labor and inventory control, quality of products and services. Manages or assists with employee relations, coaching and counseling, and training. Manages or assists in maintaining food quality to ensure compliance with company, franchise, brand/concept, and regulatory agency requirements.

Key Responsibilities

• Managing or assisting with the day-to-day operations of the unit’s performance by monitoring cost, revenue, labor and inventory control, quality of products and services.
• Supervises the activities of unit employees, assigns duties and ensure that all areas of the unit are properly cleaned and maintained.
• Monitors and maintains all quality control records, including quality assurance and loss prevention policies and procedures and cleaning programs.
• Ensures compliance with company and brand and/or franchise standards of operating procedures, as well as those of all applicable regulatory agencies.
• Operates unit in compliance with airport requirements and maintains awareness of volume and activities.
• Maintains effective communication and positive associate relations by managing progressive discipline, resolving associate relations issues, incentive programs and assist with conducting performance reviews.
• Assists with recruiting, selecting, promotion and training of associates and other status changes as needed.
• Works with maintenance staff to inspect, maintain, and replace equipment when necessary.
• Follows and monitors safe food handling, proper hygiene practices and workplace safety standards for operating a unit.
• Performs other duties as assigned.

Decision-Making Authority

Position makes recommendations with respect to assigned unit to upper level management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Education/Previous Experience

High school diploma. Completion of technical school program or company training program in restaurant management/food service, etc. highly preferred. Minimum of 3 years in restaurant/food service with 2 years of leadership experience. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification. Knowledge of restaurant operations. Ability to understand P&L and sales reports. Ability to lead and motivate subordinate staff. Exceptional interpersonal skills, in dealing with employees, customers, etc.

Language Skills

Ability to read, write and comprehend instructions; create correspondence and memos. Ability to effectively communicate information individually and in group situations to customers, co-workers and staff.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate in verbal and written forms, and visually navigate through the unit. While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands for lifting and carrying (0-30lbs) including frequent reaching, grasping, pushing and pulling, stooping and bending.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel

May be required to attend company sponsored training.