Restaurant Shift Leader — Guest Experience & Coaching

Workstream; Menifee (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Workstream in Menifee, CA seeks a Shift Lead to help manage daily restaurant operations, coach Team Members, and deliver an exceptional guest experience. This role emphasizes operational excellence, food safety, and guest engagement.

You will supervise shifts, uphold safety and service standards, support hiring and training, and drive sales initiatives while maintaining a high-energy team environment.

Qualifications

• High school diploma or equivalent.
• Ability to obtain required food safety and alcohol service certifications.
• Experience leading a high-volume, full-service restaurant preferred.
• Strong leadership and guest-service skills.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency during shifts.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

Guest service

Communication

Team development

Time management

Sales orientation

Education

High school diploma or equivalent

Job description

Workstream in Menifee, CA seeks a Shift Lead to help manage daily restaurant operations, coach Team Members, and deliver an exceptional guest experience. This role emphasizes operational excellence, food safety, and guest engagement.

You will supervise shifts, uphold safety and service standards, support hiring and training, and drive sales initiatives while maintaining a high-energy team environment.