Restaurant Shift Leader: Guest Experience Champion

Workstream; Spartanburg (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading restaurant franchise is seeking a Shift Leader to ensure exceptional guest experiences and maintain high operational standards. The ideal candidate will have at least one year of restaurant experience, a proven ability to lead, and skills in customer service. Responsibilities include managing shifts, resolving guest complaints, and ensuring Food Safety compliance. This dynamic role demands flexibility and a self-motivated attitude, offering a unique opportunity to make an impact in a fast-paced environment.

Qualifications

• Minimum one year of restaurant experience.
• General knowledge of restaurant operations (FOH & BOH).
• Serve-Safe certified and able to work a flexible schedule.

Responsibilities

• Provide leadership and direction for assigned areas or shifts.
• Handle guest complaints effectively and maintain quality standards.
• Ensure Food Safety systems are implemented and followed.

Skills

Leadership

Customer service

Ability to handle complaints

Time management

Attention to detail

Job description

A leading restaurant franchise is seeking a Shift Leader to ensure exceptional guest experiences and maintain high operational standards. The ideal candidate will have at least one year of restaurant experience, a proven ability to lead, and skills in customer service. Responsibilities include managing shifts, resolving guest complaints, and ensuring Food Safety compliance. This dynamic role demands flexibility and a self-motivated attitude, offering a unique opportunity to make an impact in a fast-paced environment.