Restaurant Shift Leader

Ann Arbor Pac; Town of Brighton (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Marco's Pizza is seeking a Shift Leader to help manage daily operations, supervise team members, and ensure smooth service during each shift. You will work in a fast-paced, guest-focused environment and be responsible for coaching staff, upholding Marco's standards, and delivering a Five-Star experience.

Our teams operate like family, fostering a positive, values-driven atmosphere. Join us to grow with a company that supports advancement, safety, and teamwork on every shift.

Qualifications

• Previous experience preferred but not required.
• Availability for flexible hours.
• Able to handle cash accurately.
• Adherence to safety and security protocols.

Responsibilities

• Supervise team during shift operations.
• Maintain high customer satisfaction and guest experience.
• Contribute to restaurant profitability and cost-control.

Skills

Work Ethic

Team Player

Cash Handling

Communication

Calm Under Pressure

Safety Protocols

Flex Scheduling

Tech-Savvy

Tools

POS Systems

Restaurant Tech

Job description

Join the Marco's Pizza Family as a Shift Leader!

Marco's Pizza is one of the fastest-growing pizza chains in the nation, and we’re looking for motivated Leaders to help us continue this exciting journey. At Marco's, our teams operate like family, and we take pride in fostering a positive, values-driven environment. To uphold this culture, we’re seeking highly engaged Shift Leaders who take ownership and accountability for their role.

If you thrive in a close-knit, supportive atmosphere and are eager to grow with us, we encourage you to apply for a Shift Leader position at Marco's Pizza.

As a Shift Leader, you’ll play a key role in ensuring smooth operations during your shift. You'll supervise team members, maintain customer satisfaction, and contribute to the restaurant’s profitability—all while creating a welcoming environment for guests and staff alike.

Skills Needed

• Strong work ethic, integrity, and professionalism that align with Marco’s values.
• Team player with a passion for delivering a Five-Star experience to every guest.
• Basic math skills (addition, subtraction, multiplication, division) and accuracy in handling cash.
• Effective communication skills, both verbal and written.
• Ability to remain calm under pressure in a fast-paced environment.
• Adherence to safety and security protocols.
• Flexibility with scheduling and willingness to adapt to business needs.
• Proficiency in safely using restaurant technology and equipment.

Key Attributes & Qualities

• A genuine desire to serve and support others.
• Dependable and able to work flexible hours.
• Respectful and courteous in all interactions.
• Self-motivated with a consistent effort to excel.
• Tech-savvy and comfortable using modern restaurant tools.
• Safety-focused and proactive about preventing risks.
• Dedicated to helping the team succeed and committed to our cultural beliefs.

Requirements & Opportunities

• Previous experience is preferred but not required.
• Opportunities for career advancement within the company.
• Flexible scheduling to fit your needs.

Location - Brighton - MI - 885 S Old US 23