Shift Leader

Marco's Pizza - BEMS Food Group; Hendersonville (TN); On-site; USD 40,116,000 - 51,577,000; Full time

Job summary

Marco's Pizza - BEMS Food Group is hiring a Shift Leader in Hendersonville, TN to supervise store crews and drive customer satisfaction and profitability during shifts. You will model Marco's Cultural Beliefs and lead a team in a fast-paced setting.

The Shift Leader role emphasizes integrity, teamwork, and flexibility to support the Five-Star experience for guests. Experience preferred; opportunity for advancement within the Marco's Pizza family.

Qualifications

• Requires a strong work ethic and leadership integrity.
• Demonstrates ability to work with a purpose-driven, engaged team to deliver a five-star guest experience.
• Accurate basic math and cash-handling skills are required.
• Clear communication with supervisors, team members, and guests, both spoken and written.
• Ability to follow safety and security policies and procedures.
• Remain calm and focused in fast-paced, high-tempo environments.
• Willingness to work flexible hours and use store technology safely.

Responsibilities

• Supervise store crews to ensure responsibilities are performed efficiently.
• Help achieve customer satisfaction and profitability during shifts.
• Model Marco's Cultural Beliefs and maintain a clean, safe work environment.

Skills

Strong work ethic

Team oriented

Math skills

Communication

Safety awareness

Flexibility

Tech & equipment handling

Job description

Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. And to maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.

If being part of this kind of a values-based, close-knit family environment interests you, then continue reading and consider applying for a Shift Leader position within the Marco's Pizza family.

Shift Leader Job Requirements:

A successful Shift Leader works productively and supervises store crews to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift:

Skills

• A strong, professional, and courteous work ethic, unquestionable integrity, and staunch moral behaviors that reflect favorably upon themselves and Marco's Pizza
• The ability to work as part of a purpose-driven and engaged team dedicated to providing Marco's Pizza Guests with a Five-Star experience
• The ability to accurately and efficiently count money and make change
• Proficiency in basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully communicate with supervisors, teammates, and Guests, both verbally and in writing
• The ability to comply with all safety and security policies and procedures
• The ability to remain calm and focused in often high tempo and stressful environments
• The ability to work flexible hours
• The ability to use store technology and equipment in a safe and efficient manner

Attributes/Attitudes/Abilities

Successful Shift Leader applicants must show, or have, the following:

• Enjoys serving others
• Able to work flexible schedules
• Tactful, courteous, and respectful when interacting with others
• Consistently gives sincere and total effort and demonstrates initiative
• Comfortable using technology and restaurant equipment
• Absolutely safety conscious, and willing to stop unsafe acts
• Thrives on helping others succeed and teams to excel
• Aligns actions to support the team
• Must be able to adopt the Marco's Cultural Beliefs

Requirements

• Experience preferred
• Opportunity for advancement
• Flexible schedule