Restaurant Shift Leader

Ann Arbor Pac; Pinckney (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Marco's Pizza in Pinckney, MI is seeking a Shift Leader to help run operations on busy evenings and weekends. You will supervise team members, ensure guest satisfaction, and uphold the brand's Five-Star service.

The role emphasizes accountability, a strong work ethic, and adaptability. You will partner with store leadership to drive profitability while maintaining a welcoming environment for guests and staff.

Qualifications

• Previous experience is preferred but not required.
• Flexible scheduling to fit your needs.
• Opportunities for career advancement within the company.

Responsibilities

• Oversee shift operations and supervise team members.
• Maintain customer satisfaction and contribute to profitability.

Skills

Strong work ethic

Team player

Cash handling accuracy

Effective communication

Calm under pressure

Safety protocols

Flexible scheduling

Tech-savvy restaurant tools

Tools

POS system

Job description

Join the Marco's Pizza Family as a Shift Leader!

Marco's Pizza is one of the fastest-growing pizza chains in the nation, and we're looking for motivated Leaders to help us continue this exciting journey. At Marco's, our teams operate like family, and we take pride in fostering a positive, values-driven environment. To uphold this culture, we're seeking highly engaged Shift Leaders who take ownership and accountability for their role.

As a Shift Leader, you'll play a key role in ensuring smooth operations during your shift. You'll supervise team members, maintain customer satisfaction, and contribute to the restaurant's profitability—all while creating a welcoming environment for guests and staff alike.

Skills Needed

• Strong work ethic, integrity, and professionalism that align with Marco's values.
• Team player with a passion for delivering a Five-Star experience to every guest.
• Basic math skills (addition, subtraction, multiplication, division) and accuracy in handling cash.
• Effective communication skills, both verbal and written.
• Ability to remain calm under pressure in a fast-paced environment.
• Adherence to safety and security protocols.
• Flexibility with scheduling and willingness to adapt to business needs.
• Proficiency in safely using restaurant technology and equipment.

Key Attributes & Qualities

• A genuine desire to serve and support others.
• Dependable and able to work flexible hours.
• Respectful and courteous in all interactions.
• Self-motivated with a consistent effort to excel.
• Tech-savvy and comfortable using modern restaurant tools.
• Safety-focused and proactive about preventing risks.
• Dedicated to helping the team succeed and committed to our cultural beliefs.

Requirements & Opportunities

• Previous experience is preferred but not required.
• Opportunities for career advancement within the company.
• Flexible scheduling to fit your needs.