Restaurant Shift Leader

MOD Pizza; Severna Park (MD); On-site; Full time

Job summary

Join a dynamic and inclusive restaurant team as a Shift Supervisor, where your leadership will inspire a culture of service and creativity. In this role, you will guide your crew in crafting personalized pizzas and salads while fostering a vibrant atmosphere that delights every guest. With a strong emphasis on mentorship and internal growth, this innovative company is dedicated to making a positive impact in the community and ensuring that every team member feels valued and supported. If you are passionate about food and leadership, this is the perfect opportunity for you to thrive in a rewarding environment.

Benefits

Paid sick time

Paid Vacation

FREE pizza and salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Medical/dental/vision/basic life/disability

401(k) retirement

Qualifications

• 1+ year of experience in customer service or restaurant leadership.
• Ability to lead, coach, and motivate team members effectively.

Responsibilities

• Lead the Squad Crew to deliver personalized pizzas and salads.
• Coach Shift Supervisors to maintain a positive vibe during shifts.

Skills

Customer Service

Leadership

Coaching

Strategic Thinking

Tactical Action

Education

High School Diploma or equivalent

Job description

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and where pizza powers possibility.

Compensation: $17.00/ hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings!

Restaurant Captains – Shift Supervisors are also eligible for:

• Paid sick time
• Paid Vacation
• FREE pizza and salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical/dental/vision/basic life/disability
• 401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience where pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means supporting our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.