Restaurant Shift Leader

Love's Travel Stops; Rockford (IL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

401(k) – 100% match up to 5%

Paid Time Off

Flexible Scheduling

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops in Rockford, IL is seeking a Restaurant Shift Leader to help guide staff, ensure smooth operations, and deliver excellent customer service. You will lead daily tasks, manage orders, and uphold safety standards in a fast-paced dining environment.

The role emphasizes teamwork, strong communication, and the ability to handle multiple tasks with attention to detail. This position offers scheduling flexibility and opportunities for growth within the Love’s network.

Qualifications

• Ability to work various shifts.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Intermediate computer skills including Microsoft Office (Outlook, Word, Excel).
• Strong organizational and multitasking abilities with attention to detail.
• Frequent lifting/moving of items over 50 pounds.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen, with food safety procedures.
• Drive sales through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with task execution, safety practices, scheduling, cash integrity, and reporting.
• Coach and develop staff in preparing and packaging orders to meet customer expectations.
• Oversee dining room cleanliness and food prep areas; ensure equipment is properly maintained.
• Support overall restaurant operations to maximize service quality.

Skills

Customer service

Communication

Computer skills

Organization

Multitasking

Heavy lifting

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Benefits:

• * $15.00 - $24.00 p/hr
• * Fuel Your Growth with Love's - company funded tuition assistance
• * Paid Time Off
• * Flexible Scheduling
• * 401(k) – 100% match up to 5%
• * Medical/Dental/Vision Insurance after 30-days
• * Competitive Pay
• * Career Development
• * Quarterly Bonus Program
• * Hiring Immediately

Welcome to Love’s!

Restaurant Shift Leaders play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
• Oversee the cleanliness of the dining room and food preparation areas,
• Ensure all restaurant equipment is property maintained

Skills and Demands:

• Ability to work various shifts
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
• Excellent communication and interpersonal skills with a customer satisfaction focus
• Strong organizational and multitasking abilities with attention to detail
• Frequent lifting/moving of items over 50 pounds or more

Our Culture:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.