Restaurant Shift Leader

Mooyah; Middleburg Heights (OH); On-site; Full time

Job summary

An established industry player in the fast-casual dining sector is seeking a dynamic Shift Leader to join their vibrant team. This role is perfect for someone with a passion for food and customer service, ready to lead a dedicated team in delivering exceptional dining experiences. As a Shift Leader, you'll ensure the restaurant meets high operational standards while engaging with customers to foster loyalty. If you're motivated, energetic, and ready to take on a rewarding challenge, this opportunity offers a flexible schedule and a chance to grow within a fun and fresh company culture.

Benefits

Up to $18/hr + tips

Sign-on bonus after 90 days

Flexible schedule (FT/PT)

Paid vacation

Qualifications

• 2+ years of restaurant experience, preferably in a management role.
• Knowledge of health standards and labor management.

Responsibilities

• Ensure restaurant operates at the highest standards.
• Coach and develop staff through training programs.

Skills

Restaurant Management

Labor Management

Training and Hiring

Customer Engagement

English Proficiency

Job description

Join the MOOYAH Team as a Shift Leader!

About Us:
MOOYAH Burgers, Fries & Shakes is a vibrant, fun, and fresh company that values creativity and attention to detail. We believe in making seriously good food without taking ourselves too seriously. We're seeking experienced and dedicated Shift Leaders to help us continue growing our business and delivering the best possible experience for our customers.

Benefits:

1. Up to $18/hr + tips
2. Sign-on bonus after 90 days
3. Flexible schedule (FT/PT)
4. Paid vacation

Requirements:

1. Minimum of 2 years of restaurant experience, with at least 2 years in a management role preferred.
2. Knowledge of labor management, training, hiring, and health standards.
3. Proficient in speaking, writing, and comprehending English in a business setting.
4. Highly motivated, energetic, and engaging.

Responsibilities:

1. Ensure the restaurant operates at the highest standards.
2. Educate, communicate, and reinforce quality standards to all team members and management.
3. Prepare food that meets MOOYAH Brand Standards.
4. Coach and develop management and staff through the MOOYAH Training Program, cross-training, pre-shift meetings, and required training (e.g., Food Safety).
5. Develop and execute internal customer engagement programs to ensure guest loyalty, such as addressing customers by name, remembering their favorite meals, maintaining a customer log, sending thank you notes, and using comment cards.

If you're looking for a challenging and rewarding opportunity with a growing company, we encourage you to apply today. Join us in our mission to deliver seriously good food and a seriously good time to every customer who walks through our doors!