Restaurant Shift Leader

Firehouse Subs - Franchise; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Firehouse Subs - Franchise is hiring a Shift Leader for their Grand Rapids location. The role involves overseeing shift operations, leading a motivated team, and ensuring exceptional customer service. This position offers flexible hours with paid training and a focus on growth opportunities.

Benefits

Paid training

Paid Serve Safe

Qualifications

• Must be at least 18 years old.
• Hardworking and guest-focused.
• Reliable transportation.

Responsibilities

• Oversee overall shift operations and lead the team.
• Ensure excellent guest experience and service.
• Handle customer complaints and end of day paperwork.

Skills

Customer Service

Team Leadership

Reliability

Motivation

Time Management

Job description

Replies within 24 hours

WE ARE LOCATED AT 5557 28TH ST, 49512

MUST BE AT LEAST 18

SERIOUS APPLICANTS ONLY! INCLUDES PAID TRAINING!

Paid training, Paid Serve Safe!

As a Shift Leader for Firehouse Subs, you will be responsible for the overall shift operations, leading the team, upholding brand excellence, and ensuring each guest has an amazing experience.

Part Time or Full Time

Requirements:

• Hard working and guest focused
• Great customer service skills, friendly, and self motivated
• Reliable transportation
• Able to lead the team, assigning tasks, and keeping employees motivated and task focused
• Counting drawers and end of day paperwork
• Able to resolve customer complaints
• Must be able to stay focused in a very fast paced environment
• Wants to grow into new positions
• Maintaining cleanliness in dining area and back of house

Compensation: $11 - $13 Hourly

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is built on decades of fire and police service, offering hot and hearty subs piled high with high-quality meats and cheeses, and a commitment to saving lives through the Firehouse Subs Public Safety Foundation.

The founders are dedicated, the food is their creation, and the brand is a family of franchise operators who share their passion for serving food and community. Based on recent consumer data, Firehouse Subs has been named the No.1 brand supporting local community activities for three consecutive years. A portion of purchases at Firehouse Subs locations is donated to the foundation for lifesaving equipment, with a minimum donation of $1 million annually.

Our mission is to uphold our commitment to:

• Hearty and Flavorful Food
• Heartfelt Service
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions are made by the restaurant management. Please contact the restaurant directly for inquiries about employment. This job posting is active and not expired.