Restaurant Shift Leader

Atrium Hospitality LP; Charleston (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Restaurant Shift Leader to enhance guest experiences at a premier hotel. This role involves supervising staff, ensuring exceptional service, and maintaining health and safety standards. With a focus on teamwork and passion, you will lead a dedicated team to exceed guest expectations. The company offers competitive pay and a range of benefits, including daily pay and travel discounts, making it an exciting opportunity for those looking to grow their careers in hospitality. Join a dynamic team that values your contributions and supports your professional development.

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Property-Specific Perks

Qualifications

• 2 years of server experience and 1 year in a supervisory role required.
• Must be certified in Food Safety and Alcohol Awareness within 60 days.

Responsibilities

• Supervise and train food and beverage associates to ensure excellent service.
• Resolve guest concerns and ensure compliance with health guidelines.

Skills

Supervisory Skills

Customer Service

Food Safety Knowledge

Problem-Solving

Education

High School Diploma or Equivalent

Tools

Food Safety Training Certification

Alcohol Awareness Certification

Job description

Hotel:

Charleston Embassy Suites

300 Court Street

Charleston, WV 25301

Restaurant Shift Leader

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Restaurant Supervisor is to provide guests with an excellent restaurant experience.

Work Performed:

• Supervise, direct, schedule, and train food and beverage associates;
• Exceed guest expectations throughout their restaurant and hotel experience;
• Work quickly and independently to resolve operational and/or guest concerns, ensuring follow through with appropriate manager(s);
• Ensure all opening and closing side work is completed accurately on a daily basis;
• Assist Restaurant Associates as well as other restaurant associates with their job duties as necessary;
• Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be at risk of cross-contamination, keeping compartment sinks, side boards, and refrigerators clean and sanitized;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management;
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Two (2) years of prior server experience

At least one year of lead and/or supervisory experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Physical:

Able to lift 50lbs occasionally

Able to bend and squat repeatedly;

Able to walk and stand for duration of scheduled shift

Other:

Meet state minimum age requirement to serve alcoholic beverages

Ability to read and comprehend instructions, both written and oral

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays

At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

• Daily Pay - Get paid when you need it
• Exclusive Travel Discounts - Save big at Marriott and Hilton properties
• 401k Plans - Invest in your future
• Comprehensive Medical Insurance - Your health matters to us
• Additional Property-Specific Perks - Because every location has something special to offer

But we don’t just offer jobs - we help you build careers. With internship programs, training plans, hundreds of self-paced online classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy