Shift Leader - Restaurant 200758 - 6138 Rivers Avenue, N. Charleston, SC 29406

Church's Chicken; North Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the quick service restaurant sector is seeking a Restaurant Leader to ensure that Team Members provide outstanding customer experiences. This role involves coaching and developing staff while ensuring compliance with company policies. The ideal candidate will thrive in a fast-paced environment, demonstrating leadership and a commitment to quality service. Join a team that values hard work and offers opportunities for growth and development in a supportive atmosphere. If you're passionate about food and service, this role is your chance to make a difference.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Oversee Team Members and maintain a clean restaurant environment.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Oversee and ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant environment.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Adhere to procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for their shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other forms as required for the shift, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing down the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

1. If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can get ahead and achieve great things by serving others.

2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.