Restaurant Shift Leader

MOD Pizza, Inc.; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Restaurant Shift Leader to join their vibrant team. In this role, you will inspire and lead a dedicated crew to deliver exceptional pizzas and salads with a personal touch. Your leadership will foster a positive environment where every team member feels valued and empowered to contribute. This position offers a unique opportunity to be part of a social movement that prioritizes community and inclusivity. If you are ready to make a difference in the lives of others while enjoying delicious food, this is the perfect role for you.

Benefits

Paid Sick Time

Paid Vacation

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Medical, dental and vision insurance

401(k) retirement

Qualifications

• 1+ year of customer service or restaurant leadership experience required.
• Proven ability to lead, coach, and motivate team members effectively.

Responsibilities

• Lead the Squad Crew to deliver exceptional pizzas and salads.
• Coach Shift Supervisors to maintain high energy and positive vibes.

Skills

Customer Service

Leadership

Coaching

Strategic Thinking

Calm Under Pressure

Education

High School Diploma

Job description

Join to apply for the Restaurant Shift Leader role at MOD Pizza.

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and where pizza powers possibility.

Compensation: $17.00 - $17.00 per hour plus tips.

Benefits:

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical, dental and vision insurance eligibility based on hours worked
• 401(k) retirement

Summary:

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Together we’re creating an experience where pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs, it means supporting our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities:

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications:

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement.

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [e-mail]. MOD is a fair chance employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants