Restaurant Shift Lead & Team Coach

Genghis Grill; Tempe (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Genghis Grill in Tempe, AZ seeks a dependable Shift Lead with restaurant background and supervisory experience to coordinate operations and train staff. The role demands the ability to work across shifts and support the general manager in day-to-day execution.

You will drive team performance, help increase sales and profitability, and ensure food safety, quality, and compliance with health codes while maintaining the restaurant's theme and standards.

Qualifications

• High School diploma or equivalent.
• 1+ year prior professional experience in the restaurant industry.
• Be authorized to work in the United States.
• Must have reliable transportation.
• Must be able to work a flexible schedule including days, nights, weekends and holidays.
• Knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures, computer operations.

Responsibilities

• Coordinate operations within their department and train staff.
• Demonstrate the ability to work any position within their department, carry out assignments delegated by the manager in a timely manner, train and assist in development of staff under their supervision, and report performance issues to the general manager or assistant manager.
• Key responsibilities include: team performance, increased sales and profitability, effective cost controls, and development, training and retention of key Warriors (Employees).
• Ensure that the restaurant operates efficiently and effectively within the Company's fiscal and operational guidelines. Ensure adherence to all local, state, and federal laws and regulations. Ensure all safety and security systems and procedures are followed to ensure health and safety of Warriors and Fans.
• Responsible for the physical and aesthetic maintenance of the restaurant and maintenance of Genghis Grill's theme and format.
• Food preparation and production: Ensure that all food items are prepped according to recipe and presented within Food Manual boundaries. Utilize food production and inventory tools available to support this responsibility. Maintain a working knowledge of all recipes, products, and production procedures. Ensure established standards of food safety and sanitation are maintained. Purchase food products within established guidelines. Oversee correct receipt, storage and handling of food products to ensure quality and freshness at all times.
• Ensure a safe and secure work environment for Warriors and Fans. Carry out supervisory responsibilities in accordance with all applicable laws and regulations. Demonstrate high ethical standards at all times, adhering to standards outlined in the Training Manual and Operations Manual. Administer counseling and discipline to Warriors as necessary.
• Orient all new hires utilizing company training manual and support materials. Provide training and recognition to Warriors and maintain a team oriented environment. Work within established guidelines and policies for training and development of Warriors.

Skills

Supervisory experience

Team coordination

Communication skills

Training staff

Sales awareness

Education

High School diploma or equivalent

Job description

Genghis Grill in Tempe, AZ seeks a dependable Shift Lead with restaurant background and supervisory experience to coordinate operations and train staff. The role demands the ability to work across shifts and support the general manager in day-to-day execution.

You will drive team performance, help increase sales and profitability, and ensure food safety, quality, and compliance with health codes while maintaining the restaurant's theme and standards.