Restaurant Shift Lead: Guest Service & Team Coach

Circle K Stores Inc.; Gainesville (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Unlimited tip pooling

Medical, Dental, Vision, Life and AD&D

Flexible spending and Health Savings

Vacation paid time off

Holiday pay to time and a half

Matching 401(k)

Tuition Reimbursement

Stock Purchase Plan

Employee Discount Program

Discount Meal Benefit

Wellness Plan

Job summary

Circle K Stores Inc. in Gainesville, GA seeks a part-time Restaurant Shift Lead to supervise a shift, coordinate team tasks, and uphold Brand and health standards. You will ensure guest satisfaction and smooth operations on days and evenings.

Responsibilities include coaching staff, maintaining cleanliness, managing cash and inventory records, and completing daily paperwork. The role emphasizes safety, quality, and adherence to company values while supporting a fast-paced service environment.

Qualifications

• Excellent communication skills.
• Motivates, coaches, and leads team members.
• Acts with integrity; keeps commitments.
• Contagious positive attitude.
• Ability to gain control during stressful situations.
• Exhibits a sense of urgency.
• Focuses on achieving results while having fun.
• Team player who can work well with others or independently.

Responsibilities

• Provides excellent guest service in a fast and friendly manner and coaches team members to do the same.
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.
• Assigns shift duties to team members and follows up to ensure completion.
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
• Coaches team members to follow guidelines for food preparation and production management.
• Ensures product quality, food safety, and operational standards are met.
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift.
• Completes end of shift and end of day paperwork and counts as require.
• Communicates any discrepancies to immediate supervisor.
• Guarantees a safe environment for team members and guests by following all government laws and safety codes.
• Completes reports on all incidents following our 5-minute rule policy.
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

Skills

Excellent communication

Motivates coaches and leads team

Integrity

Positive attitude

Calm under pressure

Sense of urgency

Team player / independent

Customer service oriented

Job description

Circle K Stores Inc. in Gainesville, GA seeks a part-time Restaurant Shift Lead to supervise a shift, coordinate team tasks, and uphold Brand and health standards. You will ensure guest satisfaction and smooth operations on days and evenings.

Responsibilities include coaching staff, maintaining cleanliness, managing cash and inventory records, and completing daily paperwork. The role emphasizes safety, quality, and adherence to company values while supporting a fast-paced service environment.