Restaurant Shift Lead: Guest Experience & Team Growth

Subway - 49175-0; Durham (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Brand discounts

Scholarships

Course credits

Hands-on experience

Job summary

Subway in Durham, NC is seeking a Shift Manager to lead daily operations, ensure guest satisfaction, and maintain food quality and cleanliness. You will schedule staff, manage inventory, and supervise team members, with training responsibilities for Sandwich Artists.

The role emphasizes teamwork, operational discipline, and hands-on management across shift activities, including paperwork and equipment checks. Positions vary by location and shift timing may include evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year experience in a restaurant environment.

Responsibilities

• Provide excellent guest experience.
• Ensure food is prepared and served safely.
• Keep the restaurant clean, functional and attractive.
• Control inventory levels.
• Schedule and supervise staff.
• Be a team player.
• Cascade training to Sandwich Artists on responsibilities.
• Manage shift scheduling and supervision.
• Maintain inventory control standards.
• Ensure equipment is in proper working order.
• Complete paperwork as needed.

Skills

Guest experience

Food preparation

Inventory control

Staff scheduling

Team player

Education

High school diploma or equivalent

Job description

Subway in Durham, NC is seeking a Shift Manager to lead daily operations, ensure guest satisfaction, and maintain food quality and cleanliness. You will schedule staff, manage inventory, and supervise team members, with training responsibilities for Sandwich Artists.

The role emphasizes teamwork, operational discipline, and hands-on management across shift activities, including paperwork and equipment checks. Positions vary by location and shift timing may include evenings and weekends.