Restaurant Shift Lead - Flexible Schedule & Growth

Huddle House

Carthage (MS)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Comprehensive Health Benefits

Flexible Schedule

Job summary

The Shift Manager will oversee the day to day management of each shift in the restaurant. The incumbent will be responsible for delegating tasks, supervising restaurant staff, and problem-solving on the job.

This person will be expected to provide excellent customer service and will be a strong teammate to our franchise partner. Responsibilities include managing shifts, resolving tardiness and complaints, completing daily paperwork, maintaining cleanliness, enforcing brand standards,

Qualifications

Ability to communicate effectively with all hourly associates.
Ability to cover all shifts during the normal operation of the unit.
Previous restaurant experience required.

Responsibilities

Manage each shift and address issues such as tardy employees and customer complaints.
Ensure customer satisfaction is the top priority during every visit.
Complete daily paperwork and shift inventories to support profitability.
Maintain the highest standards of cleanliness and sanitation in the unit at all times.
Enforce all brand standards, company policies and procedures.
Represent the company professionally and treat all employees with dignity and respect.
Train staff in POS operations and back-of-house functions as well as front-of-house duties.