Restaurant Shift Lead: Fast-Paced, Guest-First Ops

Chick'n Headz, LLC - a80f; Bentonville (AR); On-site; USD 32,000 - 43,000; Full time

Job summary

Chick'n Headz, LLC - a80f in Bentonville, AR seeks a reliable restaurant supervisor to support the General Manager in daily operations and to step in when the GM is away. The role emphasizes guest service, team leadership, and smooth shift execution across morning/evening/weekend schedules, with a focus on hospitality and operational efficiency.

This position requires 21+ and the ability to adapt to a changing schedule in a fast-paced environment.

Qualifications

• Proven ability to work well under pressure in a fast-paced setting.
• Front-line customer service experience.
• Well-organized and detail-oriented.
• Strong written and verbal communication.
• Demonstrates initiative and assertiveness.
• Strong interpersonal skills and conflict resolution.
• Leadership skills to train, develop, and motivate a diverse crew.
• Passionate about hospitality and serving guests.
• Outgoing personality.
• Flexible schedule including mornings, evenings, weekends, holidays.
• Age 21+.

Responsibilities

• Supports the General Manager in day-to-day restaurant operations.
• Directs daily operations in the General Manager’s absence.

Skills

Front-line customer service

Leadership

Communication

Initiative

Conflict resolution

Guest hospitality

Organizational skills

Team motivation

Outgoing personality

Flexible schedule

Age 21+

Job description

Chick'n Headz, LLC - a80f in Bentonville, AR seeks a reliable restaurant supervisor to support the General Manager in daily operations and to step in when the GM is away. The role emphasizes guest service, team leadership, and smooth shift execution across morning/evening/weekend schedules, with a focus on hospitality and operational efficiency.

This position requires 21+ and the ability to adapt to a changing schedule in a fast-paced environment.