Restaurant Shift Lead - Elevate Service & Ops

Love's Travel Stops; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Job summary

Love's Travel Stops is seeking a Restaurant Shift Leader to oversee daily operations, coach staff, and ensure exceptional customer service. You will lead kitchen and dining area tasks, manage orders, and support the General Manager with safety, scheduling, and reporting.

This role suits candidates who thrive in a fast-paced retail food environment and value teamwork. Exceptional communication and organizational skills are essential, along with the ability to lift items over 50 pounds and work

Qualifications

• Experience supervising restaurant staff or a shift lead role is preferred.
• Willingness to work varied shifts, including weekends and holidays.
• Strong focus on customer service and safety procedures.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
• Oversee the cleanliness of the dining room and food preparation areas.
• Ensure all restaurant equipment is properly maintained.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Team leadership

Physical stamina

Education

High School Diploma

Tools

POS systems

Excel

Outlook

Job description

Love's Travel Stops is seeking a Restaurant Shift Leader to oversee daily operations, coach staff, and ensure exceptional customer service. You will lead kitchen and dining area tasks, manage orders, and support the General Manager with safety, scheduling, and reporting.

This role suits candidates who thrive in a fast-paced retail food environment and value teamwork. Exceptional communication and organizational skills are essential, along with the ability to lift items over 50 pounds and work