Restaurant Shift Lead

Capriotti's Sandwich Shop; Midlothian (VA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Total compensation inclusive of hourly

Flexible scheduling

Employee discounts

Training and leadership development

Promotion opportunities

Team-focused work environment

Job summary

Capriotti’s Sandwich Shop in Midlothian, VA is seeking an enthusiastic Restaurant Shift Lead. You will supervise team members, ensure quality, manage daily operations, and deliver friendly guest service in a fast-paced environment.

Join a growing fast-casual brand with award-winning sandwiches, training and development, flexible scheduling, and opportunities for advancement. This role offers hands-on leadership experience and a path to future promotions while supporting a collaborative team.

Qualifications

• Experience in a fast-paced restaurant setting.
• Strong customer service and communication skills.
• Able to work flexible evenings and weekends.
• Dependable, adaptable, and team-oriented.

Responsibilities

• Supervise restaurant team members and daily operations.
• Support inventory and scheduling administration.
• Provide friendly and professional customer service to every guest.
• Prepare sandwiches, salads, and menu items according to Capriotti's recipes.
• Maintain cleanliness and adherence to food safety standards.

Skills

Customer service

Communication

Fast-paced

Teamwork

Flexible schedule

Positive attitude

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Role

Restaurant Shift Lead

Employer

Capriotti’s Sandwich Shop

Location

35 Le Gordon Dr., Midlothian, VA 23114

Compensation

Competitive Hourly Pay plus Tips

Job Type

Full-Time or Part-Time

Join a Growing Fast-Casual Restaurant Brand

Capriotti’s Sandwich Shop is a fast-growing fast-casual restaurant brand with nearly 200 locations nationwide and exciting expansion plans ahead in the Richmond and Hampton Roads markets. We’re known for our award-winning sandwiches with premium ingredients and friendly service that keeps guests coming back.

We are currently seeking an enthusiastic and experienced Restaurant Shift Lead to join our team. This role is perfect for someone with experience in a fast-paced restaurant environment, enjoys providing great customer service, and being part of a collaborative team.

At Capriotti’s, every shift is an opportunity to create memorable guest experiences while building valuable leadership skills in food service, hospitality, and restaurant operations.

Position Overview

As a Restaurant Shift Lead, you will have a responsibility to deliver Capriotti's mission of “Sharing Our Passion One Sandwich at a Time.” You’ll prepare high-quality food, provide excellent guest service, maintain a clean and welcoming restaurant environment, and manage restaurant team members. This role is ideal for someone who enjoys teamwork, thrives in a fast-paced setting, has experience and wants to grow within the restaurant, hospitality, or food service industry.

Responsibilities

• Manage restaurant team members and daily operations
• Support inventory and scheduling administration
• Provide friendly and professional customer service to every guest
• Prepare sandwiches, salads, and menu items according to Capriotti's recipes and quality standards
• Maintain cleanliness and organization throughout the restaurant, including kitchen and dining areas
• Follow food safety, sanitation, and health guidelines at all times
• Take orders accurately at the point-of-sale register
• Work collaboratively with team members and other shift leads to ensure excellent service
• Complete required training programs and development programs
• Help create a positive, high-energy team environment

What We’re Looking For

• Current or previous restaurant experience
• Strong customer service and communication skills
• Ability to work quickly and efficiently in a fast-paced restaurant environment
• Dependable, adaptable, and team-oriented work ethic
• Availability for flexible scheduling including evenings and weekends
• Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride

Why Join Capriotti’s?

• Total compensation inclusive of hourly base plus tips
• Opportunities for career growth and promotion
• Flexible scheduling
• Employee discounts
• Supportive and team-focused work environment
• Training and leadership development opportunities

At Capriotti’s, you’ll find more than just a job—you’ll discover a place to learn, grow, and be part of something special.