Restaurant Service Manager

Red Robin; Enfield (CT); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% discount for family

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts, delivering unbridled hospitality and memorable guest experiences. The role offers a compensation range of 50,000.00–61,000.00 per year, uncapped bonus, referral bonuses, free shift meals, family discounts, and growth opportunities.

Candidates should be at least 21, have 2 years of management experience, open availability, reliable transportation, and strong leadership with P&L knowledge; MS

Qualifications

• Must be 21 years of age
• 2 years of management experience
• Open availability including nights, weekends, holidays
• Reliable transportation
• Strong communication and exceptional leadership skills
• Ability to motivate, inspire and develop a passionate team dedicated to execution, hospitality, and service
• Strong P&L knowledge
• Able to obtain required certifications/permits as required by state/local law
• Working knowledge in Microsoft Excel, Outlook & Word

Responsibilities

• Oversee day-to-day operations across shifts to ensure seamless service
• Uphold brand standards and hospitality to craft memorable guest experiences
• Act as a brand ambassador focusing on continuous improvement and excellence

Skills

Leadership

Communication

P&L knowledge

Team motivation

Tools

Microsoft Excel

Outlook

Microsoft Word

Job description

Restaurant Service Manager

Compensation Range: 50,000.00 - 61,000.00

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company’s standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.

The role is also eligible to enjoy:

• Share in the financial success of your restaurant with an uncapped bonus program

• Referral bonuses for bringing new members to our team

• Free shift meal and 50% discount on Red Robin food for your family

• Closed on Thanksgiving and Christmas

• Excellent opportunities to grow with us

To qualify for this role a great candidate has:

• Mustbe21yearsofage

• 2yearsofmanagementexperience

• OpenAvailability(includingbutnotlimitedtonights,weekends,holidays)

• Reliabletransportation

• Strongcommunicationandexceptionalleadershipskills.Abilitytomotivate,inspire,anddevelopapassionateteamdedicatedtoexecution,hospitality,andservice

• StrongP&Lknowledge

• Abletoobtainrequiredcertifications/permitsasrequiredbystate/locallaw

• WorkingknowledgeinMicrosoftExcel,Outlook &Word

_ Preferred _

• KnowledgeableoflocalandStatehealthcodes

• ExperiencewithWorkday,Aloha,NBO,andHotschedules

• Experiencemanagingateam

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay)

Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements)

Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements)

Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements)

401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements)

0.03846 hours for each 1 hour worked.

Application Window

Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.