Restaurant Shift Lead: Inspire Teams & Service Excellence

Regis Corporation; Austin (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

A popular restaurant chain is seeking a Shift Leader in Austin, Texas. The role involves managing associates, ensuring outstanding customer service, and maintaining product quality. Candidates must have a minimum of 1 year supervisory experience in a restaurant or retail environment and hold a High School diploma. Strong communication, organizational, and leadership skills are essential for success in this fast-paced role. The position requires food safety certification to comply with state regulations.

Qualifications

• Must have minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must be able to work a minimum of 2 opens and/or closes per week.
• Food Safety Certification required by state regulations.

Responsibilities

• Lead and manage associates on shifts to ensure outstanding service and product quality.
• Resolve customer complaints and ensure satisfaction.
• Control food costs and oversee daily cash handling.

Skills

Supervisory experience

Customer service skills

Strong communication skills

Organizational skills

Ability to train and coach others

Leadership skills

Team player

Education

High School degree

Job description

A popular restaurant chain is seeking a Shift Leader in Austin, Texas. The role involves managing associates, ensuring outstanding customer service, and maintaining product quality. Candidates must have a minimum of 1 year supervisory experience in a restaurant or retail environment and hold a High School diploma. Strong communication, organizational, and leadership skills are essential for success in this fast-paced role. The position requires food safety certification to comply with state regulations.