Restaurant Server | Thrive with Benefits & Team Culture

Hilton Garden Inn Durham; Durham (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health coverage

401K with match

Paid time off

7 paid holidays

Earned wage access

Employee Assistance Program (EAP)

Sober support network

Recovery-friendly workplace

Hotel travel discounts

Job summary

Olympia Hospitality is seeking a Restaurant Server for Hilton Garden Inn Durham/ University Medical Center. You will warmly greet guests, take orders, help with menu selections, and ensure a smooth dining experience with accurate payments at the end of meals.

We offer health coverage, a 401K with match, paid time off, holidays, earned wage access, EAP, and travel discounts for team members.

Qualifications

• Experience as a Server is preferred; must be of legal age if serving alcohol

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them into the POS system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
• Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
• Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
• Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
• Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
• Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
• Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Skills

Customer service

Job description

Olympia Hospitality is seeking a Restaurant Server for Hilton Garden Inn Durham/ University Medical Center. You will warmly greet guests, take orders, help with menu selections, and ensure a smooth dining experience with accurate payments at the end of meals.

We offer health coverage, a 401K with match, paid time off, holidays, earned wage access, EAP, and travel discounts for team members.