Restaurant Server (Part-Time, Seasonal)

FirstService Residential; Naples (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

FirstService Residential is seeking a friendly Server to interact with residents and support daily dining operations across the community restaurant, bar, catering, and events. You will represent the dining experience with professionalism, ensuring guest satisfaction and adherence to service standards.

The role requires strong interpersonal skills, the ability to work a varied schedule including weekends, and a focus on safety and sanitation. Competitive hourly pay plus tips is offered.

Qualifications

• Strong critical thinking and problem solving abilities.
• Positive, diplomatic demeanor in a fast-paced environment.
• Excellent interpersonal and communication skills with residents and team.
• Availability for varied shifts including days, evenings, weekends and holidays.

Responsibilities

• Prepare restaurant for lunch by setting decorations, condiments, napkins and utensils.
• Adhere to sanitation, safety and alcohol policies to protect patrons.
• Explain chef's specialties and wine pairings; answer questions on food prep.
• Stay updated on menu choices and kitchen item availability.
• Record orders, note dietary needs, and deliver to bar/kitchen.
• Serve dishes and accompaniments; respond to patron needs and inquiries.
• Maintain table settings, replenish utensils and water, observe spills.
• Open and pour wine tableside; manage payments and bills.
• Contribute to team results and perform related tasks as needed.
• Perform basic cleaning tasks as directed.

Skills

Critical thinking

Problem solving

Judgement & decision-making

Positivity & diplomacy

Interpersonal skills

Communication with residents

Time management

Team collaboration

Job description

Description

As a Server, you’ll be responsible for resident interaction with the dining program for the community. From daily operations of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering on our Values and Global Service Standards.

Job Overview

As a Server, you’ll be responsible for resident interaction with the dining program for the community. From daily operations of the restaurant and bar, to catering and special events. This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering on our Values and Global Service Standards.

Your Responsibilities

• Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Transmit orders to bar and kitchen by recording resident choices; identifying Resident special dietary needs and special requests
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine at the tableside
• Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident
• Contribute to team effort by accomplishing related results as needed
• Perform basic cleaning tasks as needed or directed by supervisor

Skills & Qualifications

• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Ability to maintain positivity and diplomacy in a fast-paced environment.
• Possess strong interpersonal skills andis abletointeract and communicate successfully to the residents and team.
• Must be available to work a variety of shifts including days, evenings, weekends and holidays.
• Excellent time management skills and multitasking ability.
• Progressive people management skills.

Physical Requirements

• Ability to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job function
• Ability to lift 50 lbs following appropriate safety procedures.
• Work in an upright standing position for long periods of time.
• Handle, finger, grasp and feel objects and equipment.
• Reach with hands and arms.
• Repeat various motions with the wrists, hands and fingers.

Schedule

Tuesday - Sunday, 12PM - 10PM. Shifts will vary based on the needs of the community.

Compensation

$14.00- $16.00 per hour plus tips

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

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