Restaurant Server (Must be 18+)

Odessa Marriott Hotel & Conference Center; Odessa (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

A hospitality company in Odessa, TX is seeking a Restaurant Server to provide excellent service to guests. The ideal candidate will have at least one year of server experience and demonstrate strong communication and multitasking skills. Responsibilities include maintaining high service standards, ensuring guest satisfaction, and adhering to safety regulations. This full-time role offers a chance to grow in a dynamic environment.

Qualifications

• Minimum of 1 year of experience as a server or in a similar role.
• Ability to handle a high-volume workload.
• Ability to work well under stress.

Responsibilities

• Maintain regular attendance in compliance with hotel standards.
• Comply with all standards and regulations for safe hotel operations.
• Approach all encounters with guests in a service-oriented manner.

Skills

Excellent communication skills

Customer service skills

Ability to multitask

Knowledge of wine and beverage pairings

Basic math skills

Problem-solving skills

Listening skills

Job description

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Summary

The Server is responsible for ensuring that guests are satisfied by providing a world-class service experience. Servers must possess excellent communication and customer service skills, and be knowledgeable about the menu, wine list, and other aspects of the establishment.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with hotel standards, with scheduling varying according to hotel needs.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with all standards and regulations to ensure safe and efficient hotel operations.
• Meet certification requirements such as Food Handlers and TABC, as applicable.
• Follow Marriott SOPs concerning credit policies.
• Complete all required correspondence promptly and efficiently.

Qualifications

• Minimum of 1 year of experience as a server or in a similar role.
• Excellent communication and customer service skills.
• Ability to multitask and handle a high-volume workload.
• Knowledge of wine and beverage pairings.
• Basic math skills.
• Ability to convey information clearly and evaluate courses of action quickly.
• Ability to work well under stress and maintain composure.
• Effective problem-solving and listening skills.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service
• Industries: Food and Beverage Services

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