Restaurant Server | Jimmy V's | Sheraton Raleigh

PM Hotel Group; Raleigh (NC); On-site; USD 25,000 - 40,000; Full time

Job summary

Join an innovative hospitality group as a Restaurant Server, where you will be the face of the restaurant, creating memorable experiences for guests. This full-time position requires flexibility and a passion for customer service. You'll ensure that tables are welcoming, serve delicious food and beverages, and maintain a positive atmosphere. If you thrive in a fast-paced environment and enjoy engaging with people, this is the perfect opportunity for you to shine and make a significant impact on guest satisfaction. Be part of a team that values professionalism and respect, and help us create lasting memories for our guests.

Qualifications

• 2+ years of experience in food service preferred.
• Strong customer service skills and a friendly attitude.

Responsibilities

• Ensure tables are clean and tidy for guests.
• Present menus and serve food and beverages efficiently.

Skills

Customer Service

Communication

Problem Solving

Adaptability

Education

High School Diploma

Job description

Restaurant Server | Jimmy V's | Sheraton Raleigh

As a Jimmy V’s Server, you’ll be the face of our restaurant and responsible for our customers’ experiences. This position is full time and must have flexibility to work all shifts/schedules.

Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your goal will be to provide high-quality service that will help us maintain and attract customers.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Qualifications

Preferred:

Behaviors

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Financial: Inspired to perform well by monetary reimbursement

Job Security: Inspired to perform well by the knowledge that your job is safe

Goal Completion: Inspired to perform well by the completion of tasks

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred: High School or better.

Experience

Preferred: 2 years

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.