Restaurant Server - Hyatt House, Jersey City

Hyatt Hotels; Jersey City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at Hyatt Hotels as a Food & Beverage Server. In this role, you will ensure exceptional service in a high-energy atmosphere, catering to guests with a friendly attitude while contributing to a premium dining experience at our rooftop location in Jersey City. Enjoy competitive wages, comprehensive benefits, and a culture that values personal growth and teamwork.

Benefits

Comprehensive benefit package

Medical/dental/vision plans

401K options

Tuition assistance

Discounted room rates at Concord managed hotels

Training & development opportunities

Qualifications

• Passion for serving others and engaging with guests.
• Friendly demeanor and team-oriented attitude.
• Ability to work calmly in high-volume situations.

Responsibilities

• Ensure prompt guest service and satisfaction in dining areas.
• Maintain cleanliness and organization of workstations.
• Monitor and support operational policies for guest safety.

Skills

Customer Service

Communication

Teamwork

Job description

We are hiringHotel Restaurant/Food Service Server

Pay rate: $9/hr

Be a part of something ‘Above the Rest’. The Rooftop at Exchange Place located high atop the Hyatt House Jersey City is hiring a Food & Beverage Director! We are looking for a talented and versatile leader to oversee the RELAUNCH of our rooftop bar, Terrace restaurant and banquet space. This leader will develop a strong team of service minded professionals.

Overlooking the Hudson River, with stunning views of Manhattan, our high energy rooftop cocktail bar is the ‘Premium’ place to be: Premium Cocktails, Premium Food, Premium Location, Premium Views and Premium Service.

The Terrace Dining Room and Lounge offers an upscale dining experience for those looking to have more of a dining atmosphere with the same stunning views as The Rooftop.

We offer more than 7,500 square feet of banquet space, all with amazing views of Manhattan, the Hudson and the Statue of Liberty. We offer the perfect spaces for corporate meetings and events, weddings and other social event

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:
The Server performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food orders and provides follow up for satisfaction. The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Responsibilities and essential job functions include but are not limited to the following:
• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Comply with brand and corporate dress code

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.


Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.