Restaurant Server and Bartender (In Country H2B extensions available) Edgartown, MA

Kaizen Lab Inc.; Massachusetts; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Low-cost shared employee housing

Free family-style shift meals

Job summary

Kaizen Lab Inc. is seeking a dedicated individual for a customer service role at the Harbor View Hotel, the most luxurious waterfront hotel on Martha's Vineyard. Responsibilities include greeting guests, ensuring exceptional service, and addressing any guest concerns. Candidates should have a minimum of three years of fine dining experience and strong communication skills.

The role requires a commitment to work 40 hours weekly and flexibility for varied schedules. Enjoy low-cost housing and free shift meals as part of your employment.

Qualifications

• High energy and ability to provide 5-star service.
• Minimum of three years fine dining serving or bartending experience.
• Authorized to work in the U.S.

Responsibilities

• Greet guests in a polite and professional manner.
• Ensure attentive and efficient service.
• Describe daily specials to guests.
• Handle guest satisfaction and problems appropriately.

Skills

Exceptional customer service

Strong verbal communication

Teamwork

Job description

Overview

Join the dynamic team at the Harbor View Hotel, the most luxurious waterfront hotel on Martha's Vineyard.

What you can expect

• Low-cost shared employee housing
• Free family-style shift meals
• Investment in you to help you succeed

What we are looking for

Someone who has a desire to help others by providing exceptional customer service to our guests and takes pride in your work. We also want you to enjoy being part of a team with other hardworking, down-to-earth professionals.

What you will do

• Greet all guests in polite and professional manner
• Ensure guests receive 5-star service by being attentive and efficient during service
• Have a thorough knowledge of the specials of the day and be able to elegantly describe the ingredients, methods of preparation and flavors of each special
• Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved

What we ask of you

• High energy, exceptional customer service and ability to work as a team
• Minimum of Three Years Finedining serving or bartending experience.
• Strong verbal communication skills to be able serve guests and accurately follow instructions
• Enter all orders in the restaurant's computer system
• Commitment to work 40 hours per week
• Ability to work a flexible schedule to include early morning, late nights, weekends, and holidays
• Ability to repetitively stand, walk, bend, kneel, and ascend and descend stairs and lift over 20 pounds
• Authorized to work in the U.S.

Detailed job description provided upon inquiry

The Harbor View Hotel is an Equal Employment Opportunity Employer. Thank you for your interest!