Restaurant Server

Huddle House; Winfield (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading restaurant chain as a Restaurant Server, where you'll provide top-notch customer service and manage food orders. This role is perfect for those who enjoy working in a vibrant team environment and have a passion for hospitality.

Qualifications

• Excellent customer service skills required.
• Effective communication with all restaurant staff.

Responsibilities

• Greet customers and take food orders.
• Deliver food promptly and maintain cleanliness.
• Handle money and ensure accurate ticketing.

Skills

Customer Service

Communication

Education

Previous restaurant experience

Job description

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HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and customers are unlike those seen in most other chain restaurants. Our company purpose reflects this unique element of the Huddle House dining experience:

Bringing friends and families together over delicious food served from the heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” We’re giving families across America a place that offers exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work or a place to sit, chat, and laugh with family and friends, we tell guests: “Get comfortable… this is YOUR HOUSE and YOUR KITCHEN.”

Job Summary

The Restaurant Server will oversee the day-to-day operation of first-class customer service and food service in the restaurant. Responsibilities include receiving food orders, conveying them to the kitchen staff, prompt food delivery, and maintaining cleanliness of the assigned serving section. The role requires providing excellent customer service at all times and being a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning” or “Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Use proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner when it is ready.
• Handle money from customers, account for all tickets and credit card receipts, and ensure all tickets are rung up and closed before shift ends.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as assigned, including bussing tables, sweeping, mopping, cleaning bathrooms and walls.
• Report safety concerns and customer service complaints to the manager immediately.
• Know the menu, daily features, juices, add-ons, and desserts to suggestively sell.
• Follow the Huddle House steps of service with each guest to maximize shift sales.

Qualifications

• Excellent customer service skills.
• Effective communication with all restaurant staff.
• Previous restaurant experience preferred.
• “Can do” attitude and willingness to work during your shift.

Our Values

• Commitment to Excellence.
• Work Hard.
• Teamwork.
• Make a Difference.
• Have Fun.

This franchise is independently owned and operated. Your application goes directly to the franchisee, and all hiring decisions are made by their management. All employment inquiries should be directed to the franchise location, not Huddle House Corporate.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants