Restaurant Server

Atrium Hospitality; West Des Moines (IA); On-site; Part time

Job summary

Join a dynamic team at a forward-thinking hospitality firm where you can make a significant impact on guest experiences. As a Restaurant Server, you'll be at the forefront of delivering exceptional service, ensuring each guest enjoys their dining experience. This role not only offers competitive pay and tips but also provides a variety of exciting perks, including daily pay and exclusive travel discounts. With opportunities for growth and development, you can build a rewarding career in the hospitality industry. If you're passionate about service and eager to grow, this position is the perfect fit for you.

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Property-Specific Perks

Qualifications

• 6 months of experience in customer service or restaurant roles preferred.
• Must obtain Food Safety and Alcohol Awareness certifications.

Responsibilities

• Provide excellent dining service and address guest needs promptly.
• Manage dining reservations and ensure cleanliness of serving areas.

Skills

Customer Service

Food Safety Training

Alcohol Awareness

Micros Operating System

Education

High School Diploma or Equivalent

Job description

Hotel:

Des Moines Sheraton 1800 50th Street West Des Moines, IA 50266

Position: Restaurant Server (Part time)

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Wage: $11 plus tips

Hours: Morning Hours and weekends.

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.

Work Performed:

• Schedule dining reservations and arrange parties or special services;
• Ensure prompt and courteous service to guests;
• Answer telephone calls and process phone orders;
• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
• Take food and beverage orders, relay orders to kitchen, and serve food to guests;
• Coordinate amenity delivery requests in connection with the kitchen department;
• Monitor tables in assigned section ensuring all guests are served;
• Address guest complaints;
• Collect and process guest payments;
• Totals receipts at end of shift to verify sales and clear cash register;
• Ensure tips are reported properly for tax processing;
• Clear dirty table settings and prepare table for resetting;
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
• Inspect dining room serving stations for neatness and cleanliness;
• Assist service staff as necessary to service guests in a timely manner;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management;
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience: Six (6) months of previous customer service, restaurant and/or cashier experience.

Preferred Education: High school diploma or equivalent.

Required Licenses/Certification: Food Safety Training certified or become certified within first 60 days of employment; Alcohol Awareness certified or become certified within first 60 days of employment.

Preferred Technology: Previous experience with Micros operating system.

Physical: Able to lift a minimum of 50lbs; Able to bend and squat repeatedly; Able to walk and stand for duration of scheduled shift.

Other: Flexible to work day, early morning, evening, weekend and holiday shifts.

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

• Daily Pay: Get paid when you need it
• Exclusive Travel Discounts: Save big at Marriott and Hilton properties
• 401k Plans: Invest in your future
• Comprehensive Medical Insurance: Your health matters to us
• Additional Property-Specific Perks: Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self-paced online classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Privacy Policy