Restaurant Server

Perkins American Food Co.; Venice (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Perkins American Food Co. in Florida is seeking aggressively friendly servers for a fast-paced environment. You will greet guests, take orders, and ensure high-quality food is served with proper presentation.

Responsibilities include maintaining station cleanliness, performing side work, upselling menu items, and accurately handling guest checks and POS transactions while delivering excellent customer service.

Qualifications

• Basic sanitation, safety, and customer service can be taught through in-house training.
• Handyman knowledge and skills.

Responsibilities

• Greet guests in a courteous and respectful manner when seated at station.
• Take verbal drink and meal orders according to guest preference.
• Serve high quality food and check orders for completeness and accuracy.
• Maintain cleanliness of stations and pantry.
• Perform side work during shift downtime (restocking, bussing tables, etc.).
• Execute service cycle and team responsibilities at all times.
• Possess menu knowledge to suggestively upsell to guests.
• Write guest checks and operate POS according to company policies.
• Identify and correct system breakdowns to maximize guest satisfaction.
• Ensure 100% guest satisfaction on every visit.
• Communicate with Manager on Duty and coworkers about issues and safety.

Skills

Customer service

Communication

Cash handling

Food safety

Tools

POS system

Job description

Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!

Job Description

• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guest in a courteous and respectable way when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures 100% guest satisfaction on every visit. Updated - 2013
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements/Enviroment/Working Conditions

• Continuous standing and walking
• Must be able to communicate clearly with guests
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Eye/Hand coordination
• Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

SUPERVISION RECEIVED

• Receives direction and training from the Associate Manager as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED

• Basic skills such as sanitation, safety, and customer service can be taught through in house training.
• Handyman knowledge and skills

EXPERIENCE REQUIRED

• None

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.