Restaurant Server

Perkins American Food Co.; Bradenton (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Perkins American Food Co. is seeking aggressively friendly servers to thrive in a fast-paced family-style setting. You will greet guests, take and serve orders, and maintain clean service stations while upholding high standards of hospitality.

You'll work with a team to ensure every guest has a positive experience, utilize the POS system, and stay flexible with shifts in a busy environment. Training emphasizes safety, sanitation, and teamwork.

Qualifications

• Excellent customer service and professional grooming expectations.
• Must be able to stand for long periods and lift up to 20 pounds.
• Ability to work irregular hours during busy times.

Responsibilities

• Greet guests and take verbal drink and meal orders.
• Serve high quality food and ensure orders are complete and attractive.
• Maintain cleanliness of stations and pantry.
• Perform side work during downtime (roll silverware, restock, buss tables).
• Operate POS and write guest checks per company policy.
• Suggestive selling to guests based on menu knowledge.
• Communicate with Manager on Duty regarding issues.

Job description

Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!

Job Description

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.

Greets guest in a courteous and respectful way when seated at station.

Takes verbal drink and meal orders according to guest preference.

Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.

Maintains cleanliness of his/her stations and pantry.

Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.

Executes the service cycle and team responsibilities at all times.

Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.

Writes guest check and/or operates POS equipment pursuant to company policies.

Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.

Ensures 100% guest satisfaction on every visit. Updated - 2013

Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.

Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements/Enviroment/Working Conditions

Continuous standing and walking

Must be able to communicate clearly with guests

Exposure to heat, steam, smoke, cold

Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.

Must have high level of mobility/flexibility in space provided

Must be able to fit through openings 30” wide

Must be able to work irregular hours under heavy pressure/stress during busy times

Bending, reaching, walking

Eye/Hand coordination

Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

SUPERVISION RECEIVED:

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED:

Basic skills such as sanitation, safety, and customer service can be taught through in house training.

Handyman knowledge and skills

EXPERIENCE REQUIRED:

None

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.