Restaurant Server

Perkins American Food Co.; Green Bay (WI); On-site; USD 16,531 - 27,552; Part time

Job summary

Perkins American Food Co. in Green Bay, WI is seeking aggressively friendly servers for a fast-paced dining environment. You will greet guests, take orders, serve high-quality meals, and maintain cleanliness of stations and dining areas.

Training covers sanitation, safety, and customer service; previous experience is not required. You will work with a team to ensure guest satisfaction during peak hours and busy shifts.

Qualifications

• Basic skills such as sanitation, safety, and customer service can be taught through in house training.
• Handyman knowledge and skills

Responsibilities

• Greets guests in a courteous and respectful manner.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks orders for accuracy and presentation.
• Maintains cleanliness of stations and pantry.
• Performs side work during downtime (e.g., restocking, bussing tables).
• Operates POS and writes guest checks per company policy.
• Communicates with management about issues and improvements.

Skills

Customer service

Communication

Teamwork

Sanitation

Handyman knowledge

Job description

Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!

Job Description

• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guest in a courteous and respectable way when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning works stations and bussing tables.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures 100% guest satisfaction on every visit. Updated - 2013
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements / Environment / Working Conditions

• Continuous standing and walking
• Must be able to communicate clearly with guests
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Eye/Hand coordination
• Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

SUPERVISION RECEIVED

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED

• Basic skills such as sanitation, safety, and customer service can be taught through in house training.
• Handyman knowledge and skills

EXPERIENCE REQUIRED

None

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.