Restaurant Server

Cambria Hotel Colorado Springs; United States; On-site; USD 15,000 - 34,000; Full time

Job summary

Cambria Hotel Colorado Springs is seeking a Restaurant Server to deliver warm, genuine hospitality across breakfast, dinner, the bar, rooftop lounge, and events. You will take orders, serve with accuracy, monitor guest satisfaction, and maintain clean, stocked stations in a fast-paced hotel dining environment.

Experience in restaurant or hotel service is preferred; strong communication and multitasking skills are essential for providing exceptional guest experiences at ARK Hospitality and

Qualifications

• Previous restaurant or hotel serving experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests in a friendly and professional manner.
• Demonstrate complete knowledge of food, beverages, wines, cocktails, and daily specials.
• Take accurate food and beverage orders using the POS system.
• Serve food and beverages according to ARK Hospitality and Cambria standards.
• Monitor guest satisfaction and resolve concerns promptly or involve a manager when needed.
• Maintain clean, organized, and fully stocked service stations.
• Process guest payments accurately.
• Support rooftop, banquet, and special event service as assigned.
• Assist with opening, closing, side work, and daily cleaning checklists.
• Maintain food safety and responsible alcohol service standards.
• Work collaboratively with kitchen, bar, and front of house teams.

Skills

Excellent communication

Interpersonal skills

Multitasking

Food & beverage knowledge

Tools

POS system

Job description

At ARK Hospitality, service is more than taking an order. The Restaurant Server delivers warm, genuine hospitality while providing knowledgeable, attentive, and efficient service to every guest. This position supports breakfast, dinner, the bar, rooftop lounge, banquets, and special events while creating memorable dining experiences.

Responsibilities

• Welcome guests in a friendly and professional manner.
• Demonstrate complete knowledge of food, beverages, wines, cocktails, and daily specials.
• Take accurate food and beverage orders using the POS system.
• Serve food and beverages according to ARK Hospitality and Cambria standards.
• Monitor guest satisfaction and resolve concerns promptly or involve a manager when needed.
• Maintain clean, organized, and fully stocked service stations.
• Process guest payments accurately.
• Support rooftop, banquet, and special event service as assigned.
• Assist with opening, closing, side work, and daily cleaning checklists.
• Maintain food safety and responsible alcohol service standards.
• Work collaboratively with kitchen, bar, and front of house teams.

Guest Service Expectations

• Participate in training and cross-training opportunities.
• Create a welcoming first impression.
• Anticipate guest needs before they are requested.
• Represent ARK Hospitality with professionalism and integrity.
• Maintain a positive attitude in a fast-paced environment.
• Build guest loyalty through exceptional service.

Qualifications

• Previous restaurant or hotel serving experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic food and beverage knowledge.
• Flexible schedule including mornings, evenings, weekends, and holidays.

Physical Requirements

• Food Handler and TIPS certification preferred or willingness to obtain.
• Stand and walk for extended periods.
• Lift and carry trays up to 30 pounds.
• Frequently bend, reach, push, and pull.
• Work efficiently in a busy restaurant environment.

Compensation

Compensation: $11.17 - $25 hourly

Additional Responsibilities

• Welcome guests in a friendly and professional manner.
• Demonstrate complete knowledge of food, beverages, wines, cocktails, and daily specials.
• Take accurate food and beverage orders using the POS system.
• Serve food and beverages according to ARK Hospitality and Cambria standards.
• Monitor guest satisfaction and resolve concerns promptly or involve a manager when needed.
• Maintain clean, organized, and fully stocked service stations.
• Process guest payments accurately.
• Support rooftop, banquet, and special event service as assigned.
• Assist with opening, closing, side work, and daily cleaning checklists.
• Maintain food safety and responsible alcohol service standards.
• Work collaboratively with kitchen, bar, and front of house teams.
• Participate in training and cross-training opportunities.
• Create a welcoming first impression.
• Anticipate guest needs before they are requested.
• Represent ARK Hospitality with professionalism and integrity.
• Maintain a positive attitude in a fast-paced environment.
• Build guest loyalty through exceptional service.