Restaurant Server

Snow King; Tacoma (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Server to join their dynamic team at a premier hotel in Tacoma. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional guest experiences. As a Server, you will be responsible for taking orders, delivering food and beverages, and ensuring that each guest feels valued and welcomed. With a commitment to fostering a supportive work culture, this opportunity offers not just a job, but a pathway to professional growth and development. Join a team that values your contributions and helps you succeed in your career journey.

Benefits

401k with company match

Recognition programs

Employee development opportunities

Qualifications

• Must be 21+, US citizen or valid work permit, and able to communicate effectively.
• Excellent listening and teamwork skills are essential for success.

Responsibilities

• Take and deliver orders, ensuring exceptional service to guests at all times.
• Maintain cleanliness and organization of dining areas and assist with food prep.

Skills

Communication Skills

Teamwork

Problem Solving

Ability to Work Under Pressure

Flexibility

Education

High School Diploma

Tools

POS Systems

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

#PGH-BMC

Location Description

Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn't just a place to stay—it's a dynamic space that blends luxury with career opportunities. In the vibrant city of Tacoma, Hotel Murano reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements.

Join us at Hotel Murano, where your role extends beyond the conventional 9-to-5. It's about being part of a professional team that understands Tacoma's unique energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here.

Overview

The Server is responsible for ensuring the standards of service in assigned food and beverage outlets. S/he will take orders, deliver food, drinks and other items to guests. The Server will act as a liaison between the kitchen and guests. S/he will assist with maintaining Hotel Murano standards.

The Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel Murano culture as well as promoting Hotel Murano as both the Destination and Employer of Choice!

Essential job FUNCTIONS:

• Adheres to the steps of service using the service standards manual
• Takes guests orders using seat numbers and appropriate order taking sheets
• Enters orders accurately into POS systems
• Familiarizes him/herself with all menus including Bite and Bar960 wine and beverage lists
• Resets dining room according to meal period and table needs
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked
• Follows all proper bookkeeping and cash handling procedures
• Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
• Serves food and beverages to guests
• Informs and promotes guests of daily/nightly specials
• Checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
• Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
• Offers creative selling of products to guests
• Answers questions and/or makes recommendations on menus items
• Cleans tables and/or counters & seats after guests are finished
• Explains how various menu items are prepared, describing cooking methods and ingredients
• Takes into consideration any special request, dietary issues made by the guest
• Performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts and brewing coffee
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Hotel Murano, Bite and Bar960 including use of guest name & good eye contact with each guest

Qualifications

Job REQUIRMENTS:

• Must be a United States citizen or possess a valid work permit
• Must be able to read, write and speak English
• Must be at least 21 years of age
• Must be able to accurately follow instructions, both verbally and written
• Must possess excellent communication skills
• Must be professional in appearance and demeanor
• Must be able to work under pressure
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and associates
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must have a passion for creating an exceptional experience for all guests.

Compensation Range

The compensation for this position is $16.66/Hr. - $16.66/Hr. based on qualifications and experience.