Restaurant Server

Huddle House - U.S.; Suffolk (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at a forward-thinking restaurant where your role as a Server is crucial to providing top-notch customer service. You will be the face of the restaurant, ensuring that every guest feels welcomed and valued. Your responsibilities will include taking and delivering food orders, maintaining the cleanliness of your section, and working collaboratively with your teammates to create a positive dining experience. If you have a passion for service, a positive attitude, and enjoy working in a fast-paced environment, this opportunity is perfect for you. Be part of a team that values hard work, teamwork, and having fun while making a difference in every guest's experience.

Benefits

Employee discounts

Flexible schedule

Free uniforms

Training & development

Qualifications

• Excellent customer service skills are essential for this role.
• Previous restaurant experience is preferred but not mandatory.

Responsibilities

• Oversee daily operations of customer and food service.
• Greet customers, take orders, and deliver food promptly.
• Maintain cleanliness of the serving area and assist in other duties.

Skills

Customer Service

Effective Communication

Teamwork

Problem-solving

Education

High School Diploma or equivalent

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

JOB SUMMARY

The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

RESPONSIBILITIES

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Using proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.

QUALIFICATIONS

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• “Can do” attitude and willingness to be at your during your shift.

OUR VALUES

• Commitment to Excellence.
• Work Hard.
• Teamwork.
• Make a Difference.
• Have Fun.

Compensation: $2.13 - $2.13 per hour.