Restaurant Server

Atrium Hospitality LP; Norfolk (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Atrium Hospitality is seeking a Restaurant Server for the Norfolk Sheraton. The role focuses on delivering exceptional dining experiences by managing reservations, taking orders, and ensuring courteous service. Candidates should have experience in customer service and be flexible with various shifts. Join a team that values teamwork and career growth.

Benefits

Career Growth & Learning

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay and wellness programs

Qualifications

• Six months of previous customer service, restaurant and/or cashier experience is preferred.
• Food Safety Training certified or become certified within first 60 days of employment.
• Alcohol Awareness certified or become certified within first 60 days of employment.

Responsibilities

• Provide guests with an excellent restaurant experience.
• Ensure prompt and courteous service to guests.
• Take food and beverage orders and relay them to the kitchen.

Skills

Customer Service

Teamwork

Education

High school diploma or equivalent

Tools

Micros operating system

Job description

Hotel:

Norfolk Sheraton

777 Waterside Drive

Norfolk, VA 23510

Restaurant Server

Part time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.

Work Performed:

TheRestaurantServerwill be tasked with the following duties, responsibilities, and assignments:

• Schedule dining reservations and arrange parties or specialservices;

• Ensure prompt and courteous service toguests;

• Answer telephone calls and process phoneorders;

• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverageitems;

• Take food and beverage orders, relay orders to kitchen,and serve food toguests;

• Coordinate amenity delivery request in connection with the kitchendepartment;

• Monitors tables in assigned section ensuring allguestsareserved;

• Address guestcomplaints;

• Collect and process guestpayments;

• Totals receipts at end of shift to verify sales and clear cashregister;

• Ensures tips are reported properly for taxprocessing;

• Clear dirty table settings and prepare table forresetting;

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen andcondiments;

• Inspect dining room serving stations for neatness andcleanliness;

• Assist service staff as necessary to service guests in a timelymanner;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Six(6)months of previous customer service, restaurantand/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

Able to lift a minimum of 50lbs

Ableto bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day, early morning, evening, weekend and holidayshifts

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy