Restaurant Server

First Hospitality; St. Louis (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

Hawkeye Hotels in St. Louis is seeking a Restaurant Server to deliver attentive, dynamic tableside service, with thorough knowledge of food and beverage menus, recommendations, and pairings. You will be proactive in addressing guest needs, engaging guests, and ensuring guest delight while maintaining professionalism.

The role emphasizes accurate order details, collaboration with the team, and maintaining restaurant spaces; mentorship and growth opportunities are available within the company.

Qualifications

• Effective verbal and written communication skills.
• Ability to stand and walk 8+ hours daily.
• Lift up to 30 pounds frequently.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Communication skills

English proficiency

Job description

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About Hawkeye Hotels…

Founded in 1982, Hawkeye Hotels is one of America's fastest growing privately-owned hospitality firms with over $1.5 billion in assets across the country. For over three decades, Hawkeye Hotels has evolved strengths in development, investment, and management of hotel properties. Whether it's identifying strong investment opportunities in economic downturns, breaking records for building construction, or maintaining relationships with key lenders and franchises for 30+ years, our company chooses to stay rooted in Iowa hospitality values. Our work is only possible because of our talented, passionate, and dedicated associates.

Join us today and become part of the family!

Equal Opportunity Employer.

Source: Hospitality Online