Breakfast Server

First Hospitality; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Day-one insurance

Paid time off

Holiday pay

401(k) after 30 days

Hotel and travel discounts

Professional development

Job summary

First-Hospitality-5 in Ann Arbor, MI is seeking a friendly Restaurant Server to deliver attentive tableside service, learn menu details, and exceed guest expectations. You will engage guests, recommend pairings, and maintain a welcoming dining room.

This role requires 1+ year serving experience, a high school diploma, strong communication, and physical stamina. Benefits include day-one insurance, PTO, holiday pay, 401(k) after 30 days, hotel and travel discounts, and opportunities for

Qualifications

• 1+ year of restaurant serving experience.
• Strong verbal and written communication skills.
• Ability to speak, read, and write in primary workplace language.

Responsibilities

• Prepare the restaurant for service by cleaning spaces and stocking supplies.
• Learn details on each menu item to make recommendations.
• Accurately detail each order and ensure guest delight.
• Engage with guests to identify needs and ensure satisfaction.
• Communicate special requests and resolve guest challenges with the team.
• Maintain cleanliness of dining spaces and complete side work.
• Communicate restaurant emergency procedures to guests when needed.
• Take on additional tasks as assigned by leadership.

Skills

Customer service

Food & beverage knowledge

Guest relations

Education

High School diploma

Job description

Purpose

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What’s in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Work Performed

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Qualifications

Experience & Education:

• 1+ years of restaurant serving experience
• High School diploma or equivalency education certificate required

Communication:

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace

Physical:

• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

Source: Hospitality Online